Privacy policy

From Monday 24 June, there will be minor changes to some school services. Check your route here.

Privacy Statement icon

Privacy policy

Personal information (information or an opinion about passengers), collected from passengers, such as name, date of birth, contact details, or sensitive personal information (including information about mobility/accessibility requirements) (together Personal Information) collected by Keolis Downer Hunter Pty Limited may be disclosed to Transport for New South Wales.

TfNSW and the Operator may disclose such Personal Information to Australian government agencies. These government agencies may use Personal Information for any purpose relating to the exercise of their government functions. Such Personal Information may also be disclosed to other third parties if required by law.

TfNSW may also use passengers contact details to conduct surveys relating to the provision of the service provided by Keolis Downer Hunter Pty Limited.

By using these services provided by Keolis Downer Hunter Pty Limited, passengers consent to the collection, use and disclosure of their Personal Information in the manner outlined above.