Information and advice on the novel coronavirus (COVID-19)

The health and wellbeing of our staff, customers and the community is our top priority.

As the operator of Newcastle Transport, Keolis Downer are closely monitoring the current outbreak of the COVID-19 and putting precautionary actions in place, as required.

Precautionary actions already in place include:

  • Additional and strict cleaning procedures across all our assets, with special attention on high touch areas
  • Sanitisation stations are at key locations in our depots to support our staff in good hygiene practices
  • Any staff who feel unwell have been advised not to come into work.
  • To minimise contact with trams, doors will open automatically at all stops

What customers can do:

  • Follow NSW Health advice
  • Stay at home and avoid travelling altogether if you are unwell
  • Practice good hand hygiene by washing your hands frequently
  • Use your Opal card or contactless payment options
  • Plan ahead and consider travelling outside peak hour where possible

Keep up-to-date with the latest information and advice about novel coronavirus (COVID-19) here.