This week, Newcastle Transport farewelled a legend of the industry, Margaret Pannell, who has retired after 28 years in the job.
Margaret served as the Senior Bus Operator Trainer at Newcastle Transport, and to the wider Newcastle and Lake Macquarie community, she’s also known as the creative force behind the much-loved Christmas Bus.
Over the decades, Marg has played an integral role to Newcastle buses, training thousands of new starters and ensuring generations of drivers were equipped with the skills and support they needed.
Many will remember Marg for implementing the “Lefts and Rights” – a simple yet powerful initiative that made a real difference to bus drivers navigating our roads.
Beyond her many operational contributions, Marg brought heart to her work. She helped bring joy to the community through the iconic Christmas Bus, spreading smiles and festive cheer each year.
Marg also started the Pink Bus tradition which sees our female staff trade the driver’s seat for a ride on the ‘Pink Bus’ to get their mammograms. Thanks to this initiative, four people had their cancers detected early – and are now cancer-free.
Now, Marg is closing this incredible chapter and heading off on a new adventure – a well-deserved European cruise.
We thank Marg for her passion, wisdom, heart and friendship. She has made a difference to so many, leaves behind not just a list of accomplishments, but a legacy of care, excellence, and community.
Check out her farewell to the community in the video.
